Privacy notice
DRAFT. This text must be completed with the legal entity details and reviewed before the site goes live.
Last updated: 2026-08-04
Who processes your data
The data controller is [LEGAL ENTITY], [COMPANY NUMBER], registered at 98 Peyo Yavorov str., 2700 Blagoevgrad, Bulgaria. For questions: +359 88 959 3098.
What we collect through this site
The contact form collects your name, email address and the text of your message. We use no tracking cookies and carry no advertising.
On what basis
We process this data to answer your enquiry, on the basis of your consent, given when you send the message. You may withdraw it at any time.
How long we keep it
Messages are kept for up to 90 days and then deleted automatically. If you become a patient, clinical records are retained as required by [STATUTORY PERIOD].
Who we share it with
With the email provider Resend (USA), solely to deliver your message, and with Cloudflare (EU), which hosts the site. We do not sell data or pass it to third parties for any other purpose.
Health information
The contact form is not intended for health information. Please do not describe your child's condition there - we will discuss it in person or by phone. Patient data is held separately, in the practice system.
Your rights
You have the right to access, rectify, erase, restrict and port your data, and the right to complain to the Bulgarian Commission for Personal Data Protection (kzld.bg).